zannew
Registered Guest
This is the response I got from Chanel after asking them if they ever had an agreement to make adaptations of their designs for Holt Renfrew....I wrote to Holt Renfrew but received no answer.
"Thank you for your e-mail.
We regret to say that, as a matter of corporate policy, CHANEL can no longer provide verbal or written authentication of products.
The explosion of sales of items purported to be CHANEL and frequently counterfeit over the Internet, especially through auction sites such as eBay, has led to a dramatic increase in requests for authentication. Unfortunately, CHANEL can no longer accommodate the volume of requests for authentication through its Boutiques, department store accounts or at its corporate offices.
Vendors of counterfeit CHANEL goods are unscrupulous. Some such vendors have been saying falsely in Internet auctions and other postings that the item up for sale was "authenticated" by CHANEL. In order for CHANEL to be in a position to say that such a statement is false, we cannot provide any verbal authentications, and can only provide written authentications under very specific circumstances.
Additionally, we cannot provide the public with detailed information on ways to identify genuine CHANEL goods, since counterfeiters could also use this information to improve their products.
CHANEL is not responsible for the authenticity of items not purchased from an authorized CHANEL vendor. For a list of all authorized CHANEL fashion locations, please visit our Store Locator listed at www.chanel.com.
CHANEL works diligently to protect its reputation for providing the highest quality products and to protect its valued customers from fraud.
CHANEL constantly monitors the Internet and bricks-and-mortar locations for counterfeit CHANEL items.
We apologize for any inconvenience and hope that you will not be deterred from enjoying many excellent and authentic CHANEL products."
"Thank you for your e-mail.
We regret to say that, as a matter of corporate policy, CHANEL can no longer provide verbal or written authentication of products.
The explosion of sales of items purported to be CHANEL and frequently counterfeit over the Internet, especially through auction sites such as eBay, has led to a dramatic increase in requests for authentication. Unfortunately, CHANEL can no longer accommodate the volume of requests for authentication through its Boutiques, department store accounts or at its corporate offices.
Vendors of counterfeit CHANEL goods are unscrupulous. Some such vendors have been saying falsely in Internet auctions and other postings that the item up for sale was "authenticated" by CHANEL. In order for CHANEL to be in a position to say that such a statement is false, we cannot provide any verbal authentications, and can only provide written authentications under very specific circumstances.
Additionally, we cannot provide the public with detailed information on ways to identify genuine CHANEL goods, since counterfeiters could also use this information to improve their products.
CHANEL is not responsible for the authenticity of items not purchased from an authorized CHANEL vendor. For a list of all authorized CHANEL fashion locations, please visit our Store Locator listed at www.chanel.com.
CHANEL works diligently to protect its reputation for providing the highest quality products and to protect its valued customers from fraud.
CHANEL constantly monitors the Internet and bricks-and-mortar locations for counterfeit CHANEL items.
We apologize for any inconvenience and hope that you will not be deterred from enjoying many excellent and authentic CHANEL products."
