Announcement from another board: Posted by a pink: "I’m pleased to announce the Custom Frequently Asked Questions has launched! This feature is an excellent way for sellers to present key relevant information to buyers before they ask a question. We expect that this feature will save sellers considerable time they currently spend answering commonly asked questions. Presenting buyers with answers to their questions faster should also give the buyers the information they need to make purchases right away. If you would like to turn on this feature, you can go to your seller preferences here: http://contact.ebay.com/ws/eBayISAPI.dll?EditASQPreferences Or, if you would like to know more about implementing this exciting new feature, please go to the workshop here: http://forums.ebay.com/db2/thread.jspa?threadID=2000150984&start=0 "